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      Blueswipe Gateway Overview

      This article guides Humanitru users on accessing their Blueswipe Gateway to view transactions, generate batch reports, and manage fraud prevention settings.

      You can grab a downloadable version of this document by clicking here.

      Viewing Batches:

      1. Log in to https://goblueswipe.transactiongateway.com/merchants
      2. Click on Transaction Reports.
      3. Under Transaction Snapshot, filter your date range.
      4. Click Submit.

      Viewing Individual Transactions:

      1. Log in to https://goblueswipe.transactiongateway.com/merchants
      2. Click on Transaction Reports.
      3. Under Search Transactions, enter in any information pertaining to the transaction you are looking for.
      4. Click Submit.
      5. To pull up specific details on the transaction click on the transaction ID.


      Voiding a Transaction

      This can only be completed if the batch has not settled for that day 

      1. Log in to https://goblueswipe.transactiongateway.com/merchants
      2. Click on Transaction Reports.
      3. Under Search Transactions, enter in any information pertaining to the transaction you are looking for
      4. Click Submit.
      5. Click on the transaction ID.
      6. At the top click, on the Void button.

       

      Refunding a Transaction

      This would be needed if the transaction has settled, and been funded to your bank account

      1. Log in to https://goblueswipe.transactiongateway.com/merchants
      2. Click on Transaction Reports.
      3. Under Search Transactions, enter in any information pertaining to the transaction you are looking for.
      4. Click Submit.
      5. Click on the transaction ID.
      6. At the top click on the Refund button. 

       

      Accept ACH Payments

      1. Log in to https://goblueswipe.transactiongateway.com/merchants
      2. Click on Electronic check [left side navigation bar]
      3. Click on sign up.
      4. You will then receive the application via email.
      5. You will need to complete the application and fax to (847) 890-6561 or email to echeck@safewebservices.com, along with copies of the following:
        1. Owner’s driver’s license
        2. Bank statements for last two months
        3. Articles of Incorporation, including signature page
        4. Voided check from your intended operating bank account for ACH transactions

      Fraud Prevention

      This feature allows you to flag or block specific transactions running through your gateway account. You can set rules for transactions based on thresholds, user bans, exceptions, along with learning how to review flagged transactions and access the status of all transactions run through the gateway.

      It is extremely important to work with Blueswipe to set the fraud prevention settings to help prevent fraud testing. Fraud testing can lead to thousands of fraudulent transaction attempts which can result in disputes costing at minimum $25 per dispute.

      To learn more please check out this short video, and schedule a call with your Blueswipe contact to get your settings in place - https://vimeo.com/200898455