---
title: Understanding Verified and Unverified Actions
description: Actions
---

[Skip to content](https://kbhelp.humanitru.com/knowledge/understanding-verified-and-unverified-actions#main-content)

English

Show submenu for translations

[Contact us](https://kbhelp.humanitru.com/knowledge/kb-tickets/new?hsLang=en)

[![Humanitru-logo-green-horiz-lo-rez-web-main-RGB-3.png\]](https://kbhelp.humanitru.com/hs-fs/hubfs/Humanitru-logo-green-horiz-lo-rez-web-main-RGB-3.png?height=40&name=Humanitru-logo-green-horiz-lo-rez-web-main-RGB-3.png)](https://kbhelp.humanitru.com/knowledge?hsLang=en)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Contact us](https://kbhelp.humanitru.com/knowledge/kb-tickets/new)

 Hello. How can we help?

- There are no suggestions because the search field is empty.

1. [Help Center](https://kbhelp.humanitru.com/knowledge?hsLang=en)
2. [Humanitru Database](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en)
3. [Actions](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#actions)

# Understanding Verified and Unverified Actions

**Overview**

Every Action in Alpine carries a verification status — either Verified or Unverified. This status affects how Actions are counted in reports and revenue totals, and serves as a built-in data quality checkpoint for your team.

**Part 1: What Do Verified and Unverified Mean?**

Verified

An Action is Verified when its Action Date is today or in the past. Verified Actions are counted in all reporting, including revenue totals, constituent giving summaries, and At a Glance statistics.

Unverified

An Action is Unverified when its Action Date is set in the future. Unverified Actions are recorded in Alpine but are excluded from revenue-based reporting and constituent totals until they are marked Verified.

**Part 2: Why Verification Status Matters**

Verification status ensures your reports reflect only confirmed activity — not anticipated or projected interactions.

For Donation, Membership Payment, and RSVP Actions specifically, an Unverified status means the Action will not count toward:

\- Revenue totals on the Dashboard

\- Constituent giving history and lifetime totals

\- Campaign and Action-based reports

This makes verification particularly important for financial accuracy. A pledge entered with a future payment date, for example, will appear in Alpine but will not inflate your revenue figures until the payment is confirmed and the Action is verified.

**Part 3: How Actions Become Verified**

There are two ways an Action moves from Unverified to Verified:

1\. Automatic verification — When an Action is entered with today's date or a past date, it is automatically marked Verified.

2\. Manual verification — A staff member reviews an Unverified Action and marks it Verified individually. This is common for future-dated Actions once the interaction has taken place.

**Part 4: Using Verification as a Data Quality Tool**

Beyond date-based status, verification can also be used as a workflow checkpoint — a way for supervisors or data managers to confirm that Actions entered by other staff members are accurate and complete before they count toward reporting.

Common uses include:

\- A Development Associate enters gift records; a Development Director verifies them before they count toward revenue totals.

\- Event staff log RSVPs in advance; a coordinator verifies them after the event occurs.

\- Volunteer coordinators review hours entered manually before confirming them.

The At a Glance panel in the Actions module displays a count of Unverified Actions, making it easy to spot a backlog that needs attention.

**Pro Tips**

\- Use the Unverified filter in the Actions module to quickly surface all Actions pending review.

\- If you notice a consistently high Unverified count, it may indicate future-dated Actions that were never followed up on — a good signal for a data cleanup.

\- For financial Actions, make it a team habit to verify Donations, Membership Payments, and RSVPs promptly so your Dashboard and reports stay accurate.

\- Actions can also be verified or unverified in bulk. See How to Mass Verify or Unverify Actions for details.

- [Humanitru Database](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#main-content)

    - [Getting Started](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#getting-started)
    - [General Alpine Training](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#general-alpine-training)
    - [Settings](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#settings)
    - [Integration](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#integration)
    - [Dashboard](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#dashboard)
    - [Constituents](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#constituents)
    - [Reports](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#reports)
    - [Actions](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#actions)
    - [Tags](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#tags)
    - [Campaigns](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#campaigns)
    - [Notifications](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#notifications)
    - [Stewardship Automation](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#stewardship-automation)
    - [Donor Insights](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#donor-insights)
    - [Grant Management](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#grant-management)
    - [Bulk Uploader](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#bulk-uploader)
    - [Opportunity Pipelines](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#opportunity-pipelines)
    - [Payment Processors](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#payment-processors)
    - [Pledge](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#pledge)
    - [Training By Role: Executive Director](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#training-by-role-executive-director)
    - [Training By Role: CDO/Director of Development](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#training-by-role-cdo-director-of-development)
    - [Training By Role: Marketing/Communications](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#training-by-role-marketing-communications)
    - [Training By Role: Event Coordinator](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#training-by-role-event-coordinator)
    - [Training By Role: Accounting](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#training-by-role-accounting)
    - [Training By Role: Program Management](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#training-by-role-program-management)
    - [Training By Role: Database Admin/Fundraising Coordinator](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#training-by-role-database-admin-fundraising-coordinator)
    - [Training By Role: Volunteer Management](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#training-by-role-volunteer-management)
    - [Households](https://kbhelp.humanitru.com/knowledge/humanitru-database?hsLang=en#households)
- [Fundraising Pages](https://kbhelp.humanitru.com/knowledge/fundraising-pages?hsLang=en#main-content)

    - [General](https://kbhelp.humanitru.com/knowledge/fundraising-pages?hsLang=en#general)
    - [Recurring Donations](https://kbhelp.humanitru.com/knowledge/fundraising-pages?hsLang=en#recurring-donations)
- [Evergreen Events](https://kbhelp.humanitru.com/knowledge/evergreen-events?hsLang=en#main-content)

    - [Getting Started with Evergreen](https://kbhelp.humanitru.com/knowledge/evergreen-events?hsLang=en#getting-started-with-evergreen)
    - [Event Management](https://kbhelp.humanitru.com/knowledge/evergreen-events?hsLang=en#event-management)
    - [Volunteer Management](https://kbhelp.humanitru.com/knowledge/evergreen-events?hsLang=en#volunteer-management)
    - [Program Management](https://kbhelp.humanitru.com/knowledge/evergreen-events?hsLang=en#program-management)
- [Integrations](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#main-content)

    - [ACME](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#acme)
    - [Active Campaign](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#active-campaign)
    - [Constant Contact](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#constant-contact)
    - [DonorSearch](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#donorsearch)
    - [Eventbrite](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#eventbrite)
    - [Fundraise Up](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#fundraise-up)
    - [Galaxy Digital](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#galaxy-digital)
    - [GoFundMe Pro / Classy](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#gofundme-pro-classy)
    - [Handwrytten](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#handwrytten)
    - [Latitude Learning](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#latitude-learning)
    - [Mailchimp](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#mailchimp)
    - [Microsoft Outlook](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#microsoft-outlook)
    - [MinistrySafe](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#ministrysafe)
    - [NCOA](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#ncoa)
    - [PayPal](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#paypal)
    - [Quickbooks](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#quickbooks)
    - [Roller](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#roller)
    - [RunSignUp](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#runsignup)
    - [Sage Intacct](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#sage-intacct)
    - [Shopify](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#shopify)
    - [SmartyStreets](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#smartystreets)
    - [Square](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#square)
    - [Stripe](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#stripe)
    - [TicketSpice](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#ticketspice)
    - [Ticketure](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#ticketure)
    - [Twilio](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#twilio)
    - [VolunteerHub](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#volunteerhub)
    - [Windfall](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#windfall)
    - [WooCommerce](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#woocommerce)
    - [Cuseum](https://kbhelp.humanitru.com/knowledge/integrations?hsLang=en#cuseum)
- [Product Updates](https://kbhelp.humanitru.com/knowledge/product-updates?hsLang=en#main-content)

    - [2026](https://kbhelp.humanitru.com/knowledge/product-updates?hsLang=en#2026)

[![Chill listening crop-3](https://kbhelp.humanitru.com/hs-fs/hubfs/Humanitru-logo-green-horiz-lo-rez-web-main-RGB-3-1.png?width=100&height=24&name=Humanitru-logo-green-horiz-lo-rez-web-main-RGB-3-1.png "Chill listening crop-3")](http://humanitru.com)

Copyright © 2026, Humanitru