How to Log a Pledge and Track Pledge Payments

Pledges are promised donations. This guide covers logging pledges and tracking payments against the pledge amount until it's fully satisfied.

Part 1: Understanding Pledges

What is a Pledge?

A Pledge action records a donor's promise to give a certain amount over time, typically:

• Multi-installment gifts (e.g., $10k per year for 3 years)
• Bequests or deferred gifts
• Capital campaign commitments
• Pledges with specific payment schedules

Pledge vs. Donation

Key difference:

Donation: Money has been received and deposited.

Pledge: Promise to give; payment(s) still expected.

Part 2: Logging a New Pledge

Step 1: Click on the “Action +” button

1. Click 'Add Manual Action'.
2. Choose 'Donation Made' from Action Type.

Pledge form with payment schedule and total pledge amount

Step 2: Enter Pledge Information

Constituent: The person making the pledge.

(Total Pledge) Amount: Full amount promised (e.g., $30,000).

Action Date (Future Date for Pledge): When did the donor make the commitment (in the future)/

Step 3: Enter Payment Schedule

1. (Make sure the Action Date is set for a future date)
2. Next, click 'Advanced (Pledge Schedule)'.
3. Select Payment Schedule.
4. Click “Specify Each Payment Amount and Frequency”
5. Enter Frequency and first Payment Amount.
6. Click “Re-Generate Payment Schedule”.
7. System calculates total to ensure it matches pledge amount.

Payment schedule showing installments and due dates

Step 4: Save the Pledge

1. Review the entire pledge and schedule.
2. Click 'Save'.
3. Pledge is logged in the system.
4. Payment schedule is now tracked.

Part 3: Tracking Payments Against the Pledge

Recording a Payment

When the donor makes a payment:

1. Go to the Donation Action of the correct date.
2. Click “Unverified”.
3. Then the Donation Action will change to “Verified” (which means it has been received).