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How to connect Double the Donation to my Pinecone Donation Pages

This document outlines the requirements and steps for integrating Double the Donation with the Pinecone platform.

Requirements

To successfully connect Double the Donation, the client must have:

  1. An active Pinecone Platform account with a properly working payment processor to complete transactions.
  2. An active Double the Donation account.

Integration Steps

1. Retrieve Double the Donation API Keys

The client will need to retrieve their API keys from their Double the Donation account:

  1. Log in to your Double the Donation account.
  2. Go to Settings → API Keys.
  3. Copy your Public Key and Private Key.

Key Definitions:

Key Type

Description

Security Note

Public Key

Used on your donation forms to load the Double the Donation plugin.

Safe to share in form code and embed scripts.

Private Key

Used behind the scenes to authenticate your account.

Should never be shared publicly or embedded on donation pages.

 

2. Provide Credentials to Your Customer Success Manager

Once you have copied both your Public and Private Keys, reach out to your Customer Success Manager (CSM) to pass along these Double the Donation credentials.

3. Connecting the Integration

Your Customer Success Manager will use these credentials to connect the integration:

  • The CSM will input the credentials into the back end of your Pinecone page.
  • This action connects the Double the Donation integration, allowing the matching gift option to appear for donors on the Pinecone donation page.