How to Add and Manage Staff Members
Overview
Add team members to Humanitru and control their access through role-based permissions. This guide covers staff management basics.

- Navigate to Settings > Staff Members
- Click "New Staff"
- Enter the staff member’s full name, email address, and job title
- Select role (Administrator, Member, Entry Only, Entry Only Plus)

The staff member will receive an invitation email with setup instructions.
Part 2: Managing Staff AccessAfter a staff member joins, you can update their access:
- Navigate to Settings > Staff Members
- Find the staff member in the list
- Click the “Role” dropdown
- Change their role if needed
- Navigate to Settings > Staff Members
- Find the staff member
- Click "Lock Account" to disable their access (preserves history)
- Or message your Customer Success Manager about removing staff members
Note: Deactivation is preferred as it preserves audit trails and historical data.
Pro Tips- Follow the principle of least privilege by granting staff members only the access they need for their roles.
- Audit staff access quarterly to ensure it's current and appropriate.
- Remove or lock staff promptly when they leave the organization.