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Handwrytten Integration - Available through Stewardship Automation

Elevate donor relationships with Handwrytten’s personalized letters, and redefine donor communication with unique messages that set your organization apart in a digital age, fostering stronger connections and lasting impacts.

Handwrytten is available as a delivery option (up to 50 cards/day) within Stewardship Automation touchpoints. A touchpoint triggers off a single Action Type, Calculation, Comparison, and Threshold — so a card can go out automatically once a constituent's activity meets criteria you define.

A few ways to use it:

  • Volunteer recognition — Volunteer Hours, Count At Least 10/25/50 → thank a volunteer for reaching that many logged sessions. (Note: hours can't be summed in Stewardship Automation, only counted as logged actions.)
  • New donor welcome — Donations, First Occurrence After 0 Days → send a thank-you shortly after someone's first gift.
  • Ongoing donor appreciation — Donations, Count At Least 3 (within a set date window) → recognize donors for multiple gifts.
  • Membership milestones — Memberships, First Occurrence Before 5 Years → celebrate a long-time member's tenure.
  • Event thank-you — RSVP/Ticket, First Occurrence After 0 Days → thank a first-time attendee shortly after their event.

Keep in mind: only one Action Type can drive a touchpoint (you can't combine "donates OR attends an event"), touchpoints are one-off rather than multi-step sequences, and turning one on only catches future qualifiers — not constituents who already met the criteria.

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