Fundraise Up Integration

OVERVIEW

Alpine seamlessly connects with your Fundraise Up account, importing Donations and Constituents nightly without manual intervention. Processing donations through Fundraise Up? Humanitru handles everything automatically—no more exporting reports or manual uploads. This integration saves you valuable time while ensuring every supporter and contribution is properly recorded.

WHAT WE PUSH INTO FUNDRAISE UP

Since the goal of this integration is to pull information from Fundraise Up, your Humanitru Alpine database will not push any information into your Fundraise Up account—it will only pull information.

WHAT WE PULL FROM FUNDRAISE UP

On a nightly basis, Alpine will fetch a list of Fundraise Up donations to sync over into your database, along with corresponding information regarding the donor (email, name, etc.).

Constituent Mapping

Fundraise Up Field	Humanitru Alpine Field
`first_name + last_name`	Name
`first_name`	Email Salutation
`email`	Email
`phone`	Phone
`address.line1 + address.line2 + address.city + address.region + address.postal_code`	Address
`first_name + last_name`	Name

Action Mapping

Fundraise Up Field	Humanitru Alpine Field
`donation_id`	Added to the Notes section
`succeeded at`	Date (Happened At / Action Date)
`amount`	Amount
`status + comments`	Added to the Notes section
`supporter_id`	Added to the Notes section
`campaign.name + campaign.code`	[Fundraise Up]: Campaigns
`designation.name + designation.code`	[Fundraise Up]: Designations

SYNC DETAILS

Timing: Nightly

This integration syncs on a nightly basis, and does not in occur real-time.

Constituent Matching: Email

When looking up a pre-existing Constituent to match within Alpine, the “Email” field will be prioritized. If no match is found, then a new Constituent will be created.

Action Matching: Yes

Every Donation synced from Fundraise Up is mapped using the donation_id in order to reduce duplicates and improve reliability.

Technial Caveats

When syncing donations from Fundraise Up, incomplete Donations will be skipped (e.g., failed, scheduled, etc.). Donations are recorded in Alpine as they succeed.